If building trust was easy, this world would be a much better place. Unfortunately, there are too many people out there that are willing to take short cuts, which can leave many people feeling jaded and defensive when it comes to dealing with contractors, such as roofers. When you’re a contractor, earning a new client’s trust can happen if you strive to fortify a solid reputation for yourself, which can only be done with hard work, honesty, and a knack for regularly achieving great results. A customer wants to trust a roofer, but many of the “bad apples” in the industry can sometimes ruin it for the “whole bunch.” At this time, we’re going to look at some of the ways that a roofer can earn a customer’s trust.
What Makes A Customer Trust A Roofer?
For a roofer to earn a customer’s trust, one of the most important factors is being up-front and honest. When a customer is consulting with a roofer, they don’t want to be lied to, and they don’t want to hear what the roofer thinks they want to hear- the only thing that they’re really looking for is an up-front, honest answer about the services that the contractor can provide them with. When asking for an estimate of the quote, a customer doesn’t want to be unsure of the amount that they’re going to owe the roofers- they want a solid, concrete answer. When certain contractors boost their fees at the end of a job due to “unforeseen circumstances,” it can leave a sour taste in the mouths of customers. This is why some of them tend to be defensive when dealing with contractors, because many of them have been figuratively “burned” before.
A family-run business that continually works hard to maintain an impeccable reputation with their customers is Dillon Bros. Roofing. Originally founded in 1998 and incorporated in 2004, this highly respected roofing company has continually met AND exceeded their clients’ expectations, thanks to their honest appraisals and high quality services.
If you’re looking for a reputable roofing company in the Toronto, York, and Durham regions, check out Dillon Bros. Roofing. For over 15 years, this highly praised company has continually satisfied their clients with their superior roofing expertise. These expertly trained contractors can provide you with a wide variety of roofing services, such as eavestrough cleaning, shingles and skylight installation, gutter clean system installation, aluminum and vinyl siding, snow removal, and much more. They are a highly praised roofing repair company! If you have any roof-related inquiries, or if you want a free estimate, check out their website at dillonbrosroofing.ca.